Error 628

Error 628:  The port is disconnected or The connection was terminated by the remote computer before it could be completed.  This is most likely a modem or phone line noise issue or blocking port issue.



1) make sure you have good phone line.

2) Upgrade the modem/router firmware

3) Make sure you logon using the correct username or password or try different username.

4) Reinstall the modem.

5) Re-enable RAS

6) Check the router/firewall settings.

7) Make sure the router is VPN pass through or GRE is enabled.

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